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Conflict. Sometimes just the word can make us feel a bit anxious. However, conflict can foster creativity, improve communication, and strengthen relationships when handled effectively. Through interactive activities, discussions, and practical exercises, participants will be able to:
- Recognize different approaches to conflict and determine when each style is appropriate
- Distinguish between positions and interests and identify common interests
- Apply conflict resolution techniques to uncover interests
- Apply a conflict framework to foster collaborative problem solving

A minimum of 6 registrations needed within 36 hours of start time for session to proceed.`

Beyond Compliance credit = 1 hour